A booking is only confirmed once a deposit is paid. Cancellation within 48 hours of your move date may result in a fee.

We promise to treat your belongings with care, arrive on time, and complete the job as agreed. We’re fully insured and all our staff are trained professionals.

Please make sure items are packed and ready (unless you’ve booked our packing service), access is clear, and any parking permits or permissions are arranged.

In the rare case of any damage, we’ll handle claims professionally and quickly. See our full damage policy for details.

Payment is due upon completion unless otherwise agreed. We accept all major payment methods.